Store policies & ways to save
About DiscountMugs. DiscountMugs is a US supplier of custom promotional products, founded in 1995 according to the company. It sells personalised drinkware, glassware, bags, apparel, pens and office items, tech accessories and event giveaways, which customers can design online with the DesignLab tool by uploading their own logo or artwork.
The site says free shipping applies to most personalised products, and orders ship via FedEx or motor freight. Production usually takes 6–10 business days, with paid rush options on select items. Because items are customised, orders are not returnable, but DiscountMugs reprints orders affected by its own errors.