Store policies & ways to save
About J. Crew Factory. J. Crew Factory is the value line of J.Crew, selling men's, women's, girls' and boys' clothing online and in Factory stores. The range covers sweaters, denim, shirts, dresses, jackets, suits, shoes, handbags and accessories.
Standard shipping is free on qualifying orders over $99. Unworn items can be returned within 30 days of purchase for a refund or free exchange, with $7.50 deducted when you use the prepaid label, and online orders can also be returned to a Factory store. The free J.Crew Passport program offers tiered member benefits, and Afterpay splits orders into four interest-free payments.