Store policies & ways to save
About J. Crew. J.Crew sells clothing, shoes, and accessories for women, men, and children, including petites and kids' lines, and is known for pieces like its Barn Jacket, Luna pant, and ballet sneaker, along with cashmere sweaters. Related brands include Madewell and J.Crew Factory.
Standard shipping costs $7 (free for logged-in J.Crew Passport members on qualifying orders), with faster paid options available; in-store pickup is also offered. Returns are accepted within 30 days on unworn, unwashed items, with free exchanges for a different size online. The free Passport rewards program offers personalized offers, birthday gifts, and member events, and teacher, student, military, and first responder discounts are available.